Contact Us

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P.O. Box 2078
VT
United States

Melaven House Milton, VT ne.jpg

📦 Shipping Policy 📦

1. Where we ship: We currently ship within the United States. Contact us if you are outside of the States to arrange shipping.
2. Shipping & Handling Costs: Shipping is free for prints.
3. Carriers we use: Shipping of prints is through the U.S. Post Office, First Class or Priority Mail.
Original works are shipped through FedEx or UPS; local pick-up can be arranged if you prefer and option will appear at check-out.
4. Insurance & Risk of Loss: All shipments are insured for their full purchase price. If your artwork is lost or damaged in transit, we will replace it or issue a full refund. We reserve the right to inspect returned or damaged items before issuing refunds. Please inspect your artwork upon delivery. If damage is visible, refuse the package and contact us immediately. If damage is discovered after signing, you must notify us within 48 hours with photos of the packaging and the artwork. Claims filed after 48 hours will not be honored.
5. Packaging Standard: All artworks are professionally packaged using archival-quality materials, including acid-free tissue, foam core, and double-walled cardboard boxes.
6. Transit Time & Delays: USPS shipping typically takes 3–7 business days. Fed-Ex and UPS transit times can be arranged if you require next-day delivery or two day shipping. We are not responsible for delays caused by carriers, weather, or customs. We will notify you if a shipment is delayed.